Signs, clocks and the release an operator must offer
The private-property regime in § 22658 is where the largest number of small procedural failures live, and the requirements are unusually specific. The sign must be not less than 17 inches by 22 inches in size, with lettering not less than one inch in height, and it must display the telephone number of the local traffic law enforcement agency together with the name and telephone number of each towing company authorized to remove vehicles from the property.
The notification clock is tighter than most operators run. Subdivision (m) requires the towing company to notify the local law enforcement agency after the vehicle is removed, and makes failure to do so within 60 minutes after the vehicle is removed and in transit, or 15 minutes after arriving at the storage facility, whichever time is less, a misdemeanor. Read the tie-breaker carefully: a short tow to a nearby yard is governed by the 15-minute arrival trigger, not the 60-minute one, and that is the version of the rule that catches urban operators.
Subdivision (h) creates the release obligation. Where the owner of the vehicle returns after it has been coupled to the tow truck but before it has been removed from the property, the towing company may charge not more than one-half of the regular towing charge and must release the vehicle. That is a pricing rule and a conduct rule at once, and a refusal is the fact pattern that most often converts an ordinary tow into a claim.
The local layer sits on top of all of it. Los Angeles, San Francisco and San Diego each administer their own official police garage arrangements and tow contracts, and Vehicle Code § 22850.5, amended by Stats. 2015, Ch. 740 (AB 281) effective January 1, 2016, lets a city, county, or state agency adopt a regulation, ordinance or resolution establishing release procedures and imposing administrative charges. This page publishes no municipal dollar figure for any California city. Those amounts are set by ordinance and revised on each jurisdiction’s own calendar, and we could not confirm a current one at its own primary source while writing this. An operator quoting work in one of those cities should be reading the schedule that city has actually adopted.
- Sign size. Not less than 17 inches by 22 inches, lettering not less than one inch in height (§ 22658(a)).
- Sign content. The local traffic law enforcement agency telephone number, plus the name and telephone number of each towing company authorized to tow from the property.
- Notification. Within 60 minutes of removal and in transit, or 15 minutes after arrival at the storage facility, whichever is less — failure is a misdemeanor (§ 22658(m)).
- Release before removal. Not more than one-half of the regular towing charge, and the vehicle must be released (§ 22658(h)).
- Excessive charge. Civil liability to the vehicle owner for four times the amount charged (§ 22658(j)).
- Signage and authorization failures. Liability for double the storage or towing charges (§ 22658(e)).